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Problem with CI ISL32455EIUZ

We are facing a problem in the production process related to CI ISL32455EIUZ. There are several communication failures between devices (Device1-PRIX with ISL32455EIUZ versus Device2-MGR with ISL83072EIUZA).

The problem occurs when the component with batch 2455E/G2AZE is used. By replacing the component with batch 2455E/G3BQQ, the failures stop:

The communication scheme between the hardware (PRIX vs MGR) can be seen in the following figure:

OBS.: There is a 120ohm esistor between A and B

Using a logic analyzer, I was able to see differences between the IC signals (batch G2AZE vs lot G3BQQ).

Signals with G2AZE batch (With problem):

Signals with batch G3BQQ (No problem):

Comparing the images, it is possible to notice that the RX-PRIX signal (RO-ISL32455EIUZ) is at logic level 0 in the problem condition (G2AZE) while it is at logic level 1 with G3BQQ:

 

Comparing signals A and B between the batches, I could notice a difference between them.

Differential signals (A-B) with G2AZE batch (With problem):

Differential signals (A-B) with G3BQQbatch (No problem):

Now comparing signals A and B simultaneously.

Signals A (Blue in the waveform) and B (Yellow in the waveform) with G2AZE batch (With problem):

Signals A (Blue in the waveform) and B (Yellow) with batch G3BQQ (No problem):

It appears that there is a DC level on both signals (A and B) with the G2AZE batch component (Problem).

 

I measured the resistance between A-GND and B-GND, and found differences in the measured value:

Resistance with batch G2AZE (With problem):

Resistance with batch G3BQQ (No problem):

 

Could you tell me if this is a batch problem? Is there a way to fix the problem?

 

Thanks You!




[locked by: Cindy H at 14:26 (GMT 0) on 22 Jan 2024]
  • I see you submitted a ticket into our technical support system about this same issue, Ticket #381994. I already replied to that ticket that we need proof of purchase from an authorized distributor for the batch G2AZE as I could not locate that as a valid trace code in our internal semiconductor database.

    I will close out this Forum request since you already submitted a ticket on this.

    Best regards, Cindy, Online Apps Engineer