Hi, I would like to know the failure history of the IDT70T653MS12BCI product. I am currently using DPRAM in my PLC CPU.For some unknown reason, I keep getting memory errors, so I would like to know if there is a history of memory problems when the product was manufactured or if other companies had memory problems when it was delivered.
I understand how frustrating memory errors can be, especially when they disrupt your PLC operations. While I couldn't find specific failure history for the IDT70T653MS12BCI product, it's possible that other users have experienced similar issues.
It might be helpful to check with the manufacturer or your supplier for any known issues or recalls. Additionally, reviewing the system diagnostics and ensuring all firmware and software are up to date can sometimes resolve these problems.
Best regards,DianaOfficial Site
Hi There,Thank you for posting your question online.Apologies for the delay, we had missed this ticket.Could you please share more information on the memory errors you are facing?We would need also instructions on how these errors can be reproduced on our side.Best Regards,OV_Renesas
Hello,
Here are a few steps you can take to troubleshoot and potentially resolve the issue:
Check System Diagnostics: Review the diagnostic buffer for any specific error codes or patterns that might give more insight into the cause of the memory errors.
Update Firmware and Software: Ensure that all firmware and software related to your PLC CPU are up to date.
Contact Manufacturer: Reach out to the manufacturer or your supplier for any known issues or recalls related to the product.
Replace Memory Module: If the issue persists, consider replacing the memory module to see if that resolves the problem.Best regards,DoraMarlboroRewards