The self-check status failed. I purchased it in March 2025. What should I do now?Where is your maintenance center in China?
Hello,
It is likely that the interface is damaged. Please refer to 14.Maintenance and Warranty on this document for warranty and repair details.
www.renesas.com/.../pg-fp6-v116-flash-memory-programmer-users-manual
We purchased it on the Mouser official website in March 2025, but they refused to replace or send it for repair.can I provide the purchase voucher and the programmer（PG-FP6) directly to Renesas. If possible, please provide the after-sales service center in China.thanks
Please refer to this link: