Hi all,
We are working on:
s7g2 (Custom Board)
SSP 1.7.0
e2Studio 7.8.0
API: Netx Duo.
The activities in IP Stack:
1. WebServer, (User Login)
2. TCP/IP Server (Periodical)
3. imcp (ping test for gateway link) (Periodical)
In few cases we find that the IP Tasks (mentioned above) stop working completely.
No Response to ping,
Webserver Login page does not load,
TCP/IP Server does not respond.
However other non-IP related tasks such as OLED etc are still running (Not a crash)
Any idea what can cause this?
There is no timeline as to when it occurs, 1hr, 1 day, 1 week...
I went through a lot of related threads.
One of which is very similar to my condition:
https://community.renesas.com/embedded-system-platform/synergy/f/forum/17295/ip-instance-stops-working-ssp-1-7-12
Is it because of High Traffic Network.
I hope Renesas Team can shed some light on it.
Regards,
Surojit
Hi Surojit,
How are things going? Were you able to find a workaround for this issue? Have you also tried the suggestions mentioned by Larry and Sekar in this thread: https://community.renesas.com/embedded-system-platform/synergy/f/forum/18061/web-server-stops-working-after-some-time?
JBIf this response, or one provided by another user, answers your question, please verify the answer. Thank you!Renesas Engineering Community Moderatorhttps://community.renesas.com/https://academy.renesas.com/https://en-support.renesas.com/knowledgeBase/
Hi JB,
The link you mentioned about Sekar and Larry, We have already tested the same, but my question is why cant the device work without a switch.
Surojit.
Hi All,
I have been able to recreate the problem of IP freeze,
When I use
https://www.veeam.com/agent-for-windows-community-edition.html
for backup on the same network, The IP stops responding completely during this backup duration. I find that the MODBUS Slave Task looses Packet Pools (Transmit has a dedicated Pool)
This has become a grave concern, this does indicate Network Traffic Congestion is causing the problem,
If I am right then what is the solution....
Please Help!!!