E8A Connection Problems

Hello,

 

I am having a problem connecting to my E8A direct emulator. I have used it on my laptop previously without problems but now all of a sudden when I plug it in I get a "Device malfunctioned" fault on my computer and windows says the device is unknown. I can plug it into a different computer and it comes up correctly so I know its not the device. Are there settings on my laptop that can prevent it from being able to see the device? I tried installing the device drivers again and they say the device is ready to use.