DA14683 issue: can not receive some special packets


We've used DA14683 to receive various advertisement packets, sometimes it works well with very low CRC error rate, however, sometimes it almost can’t work because of too many CRC errors.

We’ve done some tests, and found the error rate is high depend on the content of packets, for example, in direct test mode(SmartSnippets Toolbox v5.0.10.2434, two USB develop kit with latest plt_fw.bin), set payload to “All 0s” or “All 1s”, the receiver can’t receive packets without CRC error, if set payload to 00001111, the receiver can receive packets with low CRC error rate, please see attachment.

In fact, in normal mode, if set last 31 bytes of packet to 0x75,0x31,0x11,0x48,0x96,0x77,0xF8,0xE3,0x46,0xE9,0xAB,0xD0,0x9E,0x53,0x33,0xD8,0xBA,0x98,0x08,0x24,0xCB,0x3B,0xFC,0x71,0xA3,0xF4,0x55,0x68,0xCF,0xA9,0x19 (after with 37 channel whitening, all is 0x00 in air)  or 0x75,0x31,0xEE,0xB7,0x69,0x88,0x07,0x1C,0xB9,0x16,0x54,0x2F,0x61,0xAC,0xCC,0x27,0x45,0x67,0xF7,0xDB,0x34,0xC4,0x03,0x8E,0x5C,0x0B,0xAA,0x97,0x30,0x56,0xE6 (after with 37 channel whitening, all is 0xFF in air), the receiver can’t receive packets without CRC error too.

Would you give us some suggestions?

Best regards,