I'm in the process of bringing up custom hardware with a PTX30W and host MCU and I'm having issues putting the PTX30W in shipping mode.I can read device information (via ptx30w_GetDeviceInformation()) and status (via ptx30w_GetSystemStatus()) so I conclude the communication interface is working. I was able to configure the OEM parameters. But when I command the PTX30W into shipping mode with a communicated command (via ptx30w_EnterShippingMode()), the command returns success, but nothing happens.My host MCU also has a GPIO connected to SM. When I assert (active low) SM for more than 5 seconds, sometimes the PTX30W goes into shipping mode and sometimes it doesn't.Am I missing something? What would prevent the PTX30W from entering shipping mode? Particularly using the i2c command?
Thanks!
Hi There,Thank you for posting your question online and apologies for the delay.Since the PTX30W documentation and SDK require a signed NDA, it is difficult for us to provide information here.Please create a private ticket for any PTX30W and PTX130W related issues.Technical Support Services | Support Forums & Ticket Assistance - Renesas | Renesas
Best Regards,OV_Renesas