To whom it may concern,

To whom it may concern,

I am a technician in South Korea responsible for manufacturing and developing PCB board based on RENESAS MCU. I am trying to contact you to find out the estimate cost to fix [PG-FP6 DATESHEET NO.820: FP6 FW err]. As per your user’s manual, PC was force shut down during the update, and now I am getting NO.820 error without any power. As the manual said (The firmware of the FP6 is incorrect), I think it is supposed to be a simple fix with re-upload of a PG-FP6 firmware, but the distributor where I bought the product is not sharing any information about the estimated cost to fix.

Is it possible to get an estimated cost to fix [PG-FP6 DATESHEET NO.820: FP6 FW err]?

Thank you,

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